Doug McClure Tells a BSM Story
Written on June 12, 2008 – 9:31 am | by onsaas
By Joe Pendry
I like to think of it as a Service Management Database (SMDB). It=92s probab= ly something that consumes necessary data from various authoritative sources= to then be the authoritative source for end-to-end business and IT service = management … (more)
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